Privacy Policy

Effective Date: June 7, 2019

Privacy Overview

This Privacy Policy (this “Policy”) describes and applies to: (i) the information collected through the SquadPod website located at https://squadpod.com (the “Site”) and SquadPod’s mobile application (the “App” and collectively with the Site, the “SquadPod Platform”); and (ii) how we use that information, and under what circumstances we disclose the information. Also, this Privacy Policy applies to information you provide to us when you communicate with a representative of SquadPod via email, telephone, or through other means. For purposes of this Policy, “Services” shall mean all services, features, functionality, and content provided through the SquadPod Platform.

PLEASE READ THIS POLICY CAREFULLY TO UNDERSTAND OUR POLICIES AND PRACTICES. IF YOU DO NOT AGREE WITH OUR POLICIES AND PRACTICES, YOUR CHOICE IS NOT TO USE THE SQUADPOD PLATFORM AND OUR SERVICES. BY USING THE SQUADPOD PLATFORM AND THE SERVICES, YOU AGREE TO THIS POLICY. THIS POLICY MAY CHANGE FROM TIME TO TIME (SEE CHANGES TO PRIVACY POLICY). YOUR CONTINUED USE OF THE SQUADPOD PLATFORM AND THE SERVICES AFTER WE MAKE CHANGES ARE DEEMED TO BE ACCEPTANCE OF THOSE CHANGES, SO PLEASE CHECK THIS POLICY PERIODICALLY FOR UPDATES.

Some of the capitalized terms not defined in the text shall have the meanings given those terms in SquadPod’s Terms of Service https://learn.squadpod.com/terms

PLEASE READ THIS ENTIRE PRIVACY POLICY CAREFULLY. This Privacy Policy is incorporated into and a part of SquadPod’s Terms of Service https://learn.squadpod.com/terms

The Information We Collect and How We Collect It

When you use the SquadPod Platform and our Services, we receive and collect certain information.

Information You Submit to SquadPod

To use the SquadPod Platform and the Services, you will need to create an Account with SquadPod. When creating your Account, we may collect personal information including, but not limited to, your name, your email address, your telephone number, and your billing and credit card information (or other payment information).
SquadPod utilizes third-party vendors for processing all payments. The third-party vendor will collect payment information, including, without limitation, your credit card number, billing address, email address, and telephone number. We may share the foregoing information with the third-party vendor as provided in this Policy. The information we collect may also include: (i) information you provide at the time of requesting new or additional Services; (ii) information you provide when you report a problem with the SquadPod Platform or the Services; (iii) records and copies of your correspondence (including email addresses), if you contact us; (iv) your responses to surveys or promotions that we might ask you to complete for research purposes; and (v) any other information you submit to us or which is included in any of your submissions on your behalf.

Information We Collect Through Automatic Collection Technologies

Some information is automatically received and sometimes collected from you when you use the SquadPod Platform and the Services. This information may include information such as the following: (i) the name of the domain and host from which you access the Internet, including the Internet protocol (IP) address of the computer you are using and the IP address of your Internet Service Provider; (ii) the type and version of Internet browser software you use and your operating system; (iii) the date and time you access the SquadPod Platform the length of your stay; (iv) information about your mobile device, including the device’s unique device identifier, mobile network information and device’s telephone number; and (v) demographic information and the language(s) used by the computer or mobile device. We may also collect general, non-identifying statistical information in connection with the use of the SquadPod Platform and the Services.

We use this information to monitor the usage of the SquadPod Platform and the Services, assess performance, ensure technological compatibility with your computer and mobile device, and understand the relative importance of the information provided on the SquadPod Platform. We may also use this data to conduct statistical analyses on usage patterns and other aggregated data, as well as for marketing purposes.

The technologies we use for this automatic data collection may include:

Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to use certain parts of the SquadPod Platform or Services. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to the SquadPod Platform.
Flash Cookies. Certain features of the SquadPod Platform may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from, and on the SquadPod Platform. Flash cookies are not managed by the same browser settings as are used for browser cookies.
Web Beacons. Pages of the SquadPod Platform may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit SquadPod, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain Site content and verifying system and server integrity).

We use a tool called “Google Analytics” to collect information about use of our Site. Google Analytics collects information including how often you visit the SquadPod Platform and what pages you visit, and what other websites you used prior to coming to the SquadPod Platform. We use the information we get from Google Analytics only to improve the SquadPod Platform. Google Analytics collects only the IP address assigned to you on the date you visit the SquadPod Platform. We do not combine the information collected through the use of Google Analytics with personally identifiable information. Although Google Analytics plants a permanent cookie on your web browser to identify you as a unique user the next time you visit the SquadPod Platform, the cookie cannot be used by anyone but Google. Google’s ability to use and share information collected by Google Analytics about your visits to the SquadPod Platform is restricted by the Google Analytics Terms of Use and Google’s Privacy Policy. You can prevent Google Analytics from recognizing you on return visits to the SquadPod Platform by disabling cookies on your browser. We also may use other analytical tools from time to time.

We may collect personal information automatically, and we may tie this information to personal information about you that we collect from other sources or you provide to us.

De-Identified Information

If information is aggregated or de-identified so it is no longer reasonably associated with an identified or identifiable natural person, you expressly agree that we may collect and use it for any business purpose.

User Data

SquadPod’s Services enable you to upload, share, and store information, documents, and other materials (“User Data”). You retain ownership of User Data and you control how User Data is shared in accordance with your settings. For example, you may enable or disable access to certain Services and third-party integrations, manage permissions, set retention and export settings, and create, manage, or consolidate Squads. You agree that we may access User Data from time to time to assist you in providing the Services and to improve the Services and the SquadPod Platform and use User Data in accordance with this Policy and the Terms of Service.

User Contributions

You also may submit, upload, publicly display, post, or transmit files, information, content, messages, feedback, or other data for public disclosure (“User Contributions”). Your User Contributions are posted on and transmitted to others at your own risk. We cannot control the actions of other users of the Services with whom you may choose to share your User Contributions. We cannot and do not guarantee that your User Contributions will not be viewed by unauthorized persons.

How We Use and Share Information

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction. We may disclose personal information that we collect or you provide as described in this Policy in connection with the following:
• To process and administer your Account.
• To process, complete or otherwise act upon or respond to your request or reason for submitting that information.
• To register and/or verify you in connection with Services that you are attempting to access or obtain.
• To communicate with you about your request or reason for submitting that information.
• To provide additional information to you about our Services.
• To contractors, service providers, and other third parties we use to support our business.
• To our subsidiaries, Affiliates and professional advisors.
• To third parties to market their products or services to you if you have consented to or not opted out of these disclosures.
• For any other purpose disclosed by us when you provide the information.
• With your consent.

We do not sell your information to third parties.

Except where we otherwise obtain your express permission, we share your information with third parties only under the limited circumstances stated below:
• Credit card authorization companies receive the credit card number and other personal identifying information only to verify the credit card numbers and process a transaction.
• Information is subject to disclosure in response to judicial or other governmental subpoenas, warrants and court orders served on us in accordance with their terms, or as otherwise required by applicable Law.
• Information is subject to disclosure to protect our respective rights or property, to enforce the provisions of this Policy and the Terms of Service, and/or to prevent harm to you or others.
• Information may be disclosed and transferred if our respective businesses are sold or offered for sale to another company or person(s), if a petition for relief under the United States Bankruptcy Laws is filed by or against any one of us, or if any one of us becomes subject to an order of appointment of a trustee or receiver.
• If you communicate with us via email or through other means, we will share your correspondence, including any information provided in the correspondence, with employees, volunteers, representatives or agents asked to address your correspondence. We may retain a copy of the communication for our records.

To carry out certain business functions, such as email delivery or marketing, or making products, features or services available through the SquadPod Platform, we hire other companies to perform services on our behalf. We may disclose information that we collect about you to these companies to enable them to perform these services, but they are required to safeguard the information and are not authorized to use it for any purpose inconsistent with the purposes or uses described above.

Data Security

SquadPod strives to employ reasonable security procedures to preserve your privacy and to protect User Data from unauthorized access, including requiring passwords and encryption of Internet traffic. SquadPod will notify you in the event it becomes aware of any unauthorized access to User Data. Unless unauthorized access is the result of action or inaction by you, SquadPod will take reasonable actions necessary to block that unauthorized access. Although SquadPod has implemented security measures to protect User Data and your privacy, SquadPod is not responsible or liable in the event an unauthorized user gains access to your account or User Data, unless otherwise required by Law.

The safety and security of your information and User Data also depend on you. Where we have given you (or where you have chosen) a password for access to the SquadPod Platform and the Services, you are responsible for keeping your password confidential.

Your California Privacy Rights

California Civil Code Section § 1798.83 permits users of the SquadPod Platform that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to support@squadpod.com or write us at: SquadPod, Inc., 15051 N. Kierland Blvd., Suite 220, Scottsdale, AZ 85254, Attention: Customer Support.

Links to Third-party Websites

If you click on links within the SquadPod Platform that take you to third-party websites, you will be subject to the third parties’ privacy policies. While we support the protection of privacy on the Internet, we cannot be responsible for the actions of any third-party websites. We encourage you to read the posted privacy policy of any and every website you visit, whether you are linking from the SquadPod Platform or browsing on your own.

Personal Information about Children

The SquadPod Platform and the Services are targeted for use only by adults in the United States. Accordingly, we do not knowingly collect any personal information from children under the age of 13. However, we advise all visitors to the SquadPod Platform under the age of 13 not to disclose or provide any information on the SquadPod Platform. In the event that we discover that a child under the age of 13 has provided information to us, in accordance with the Children’s Online Privacy Protect Act (see the Federal Trade Commission’s website at http://www.ftc.gov/privacy/privacyinitiatives/childrens.html for more information about this Act), we will delete the child’s information from our files to the extent technologically possible.

Access to and Managing Your Information

You can update or correct your Account information at any time by logging into your Account.
You may also send us an email at support@squadpod.com to request access to, correct or delete any personal information that you have provided to us. Note that we may not be able to delete your personal information except by also deleting your Account. We may not accommodate a request to change information if we believe the change would violate any Law or legal requirement or cause the information to be incorrect.

What to Do About Suspected Violations of This Privacy Policy

If at any time you believe that we, or any third-party vendor who is providing Services on or through the SquadPod Platform, has not adhered to the policies and principles set forth in this Policy, please notify us using the contact information provided below. We will make all commercially reasonable efforts to promptly address your concerns.

Use of Electronic Mail

Information collected through email may be shared with our customer service group, employees or other third parties that perform services on our behalf. Unless otherwise noted, email on the SquadPod Platform is not a completely secure and confidential means of communication. Non-encrypted email communications may be accessed and viewed by other Internet users without your knowledge and permission while in transit to us.

Users Outside of the United States

The data protection and other Laws of the United States and other countries might not be as comprehensive as those in your country. By using the SquadPod Platform and the Services as well as communicating with a SquadPod representative via email, telephone, or through other means, you consent to your information being transferred to our facilities and to the facilities of those third parties with whom we share it as described in this Policy.

Changes in Regulations

It is our policy to comply with the legal requirements applicable to the provision of our services to our customers and to other users. Accordingly, if applicable Laws conflict with the terms of our privacy policy in effect from time to time, the privacy policy shall automatically be amended to the extent necessary to cause it to comply with those requirements, regardless of whether we have provided you with notice of those changes.

Changes to Privacy Policies

This Privacy Policy was last modified on the date first written above. If we change our Privacy Policy, except as noted in the preceding section, we will post those changes within the SquadPod Platform and we may notify you by email to the email address specified in your Account. You are responsible for ensuring that we have an up-to-date active email address for you and for periodically visiting this Policy to check for any updates. YOU ARE HEREBY ADVISED THAT YOUR CONTINUED USE OF THE SQUADPOD PLATFORM AND THE SERVICES CONSTITUTES YOUR ACCEPTANCE OF ANY AMENDMENTS TO AND THE MOST RECENT VERSION OF THIS PRIVACY POLICY.

Questions, Comments and Contact Information

 If you have any questions or comments concerning our Privacy Policy, please contact us.